Privacy Policy

1. Information we collect

We may collect account information such as your name, sign-in identifier, registration method, profile image, and authentication records. We may also collect device and session information, including device identifiers, device name, notification token, app version, operating system, IP-derived security information, and activity timestamps.

When you place an order or contact support, we may collect order details, selected products or packages, transaction references, delivery or activation information, and messages exchanged with support. Payment credentials may be processed by payment providers; Digital Prime does not intentionally store complete card details.

2. How we use information

We use information to create and secure accounts, process orders, provide digital products and support, send service and order notifications, prevent fraud and misuse, troubleshoot problems, improve the application, measure service performance, and comply with legal obligations.

3. Analytics and attribution

We may use analytics services to understand app and website usage, campaign attribution, feature engagement, and service performance. Analytics data may include device information, approximate location derived from network information, referral data, campaign parameters, and interactions with the service. We do not intentionally send passwords, complete payment details, or private support message content to analytics providers.

4. Sharing and service providers

We may share information with hosting, cloud, analytics, notification, authentication, payment, customer-support, and digital-service providers only when reasonably necessary to operate Digital Prime. We may also disclose information when required by law, to protect users or the service, or during a lawful business transfer.

5. Data retention and security

We retain information for as long as needed to provide services, maintain business and transaction records, resolve disputes, prevent abuse, and meet legal requirements. We use reasonable administrative and technical safeguards, but no electronic service can guarantee absolute security.

6. Your choices and rights

You may request access to, correction of, or deletion of eligible personal information, subject to identity verification and applicable legal or record-retention requirements. You may manage notification permissions through your device settings and may contact us regarding privacy questions or requests.

7. Children

Digital Prime is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

8. Changes and contact

We may update this Privacy Policy as our services or legal obligations change. The updated date will be shown on this page. For privacy questions or requests, contact Digital Prime customer support or visit us at No. 103, A Yoe Kone St., Tamwe Township, Yangon.